Cancellation policy on coaching and vector sessions




When you have paid for a session PLEASE EMAIL US.
When we receive a payment, we can only see a name and we cannot see other information, we have no email to contact you. So you have to contact us: This email address is being protected from spambots. You need JavaScript enabled to view it.


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THERE ARE ONLY 8 SESSIONS PER WEEK.
PLEASE DON'T LEAVE IT UNTIL THE LAST MINUTE TO BOOK
AS WE ARE UNABLE TO ADJUST THE BOOKING TIMES TO FACILITATE THIS.

Monday- Thursday 6pm South Africa time, and Saturdays and Sundays 10:30 and 11:30 South Africa time
As soon as payment is made, we book you in, as it's first come first served on the slots, so depending how the bookings look, will depend when we can fit your appointment in
These times are subject to change from time to time.


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Cancellations or changes to Coaching and Vector sessions:

Due to large numbers of people changing appointments, SA2Eire holds the right to charge for the appointment time lost.

Once we have agreed on a booking date and time, you can change that appointment up to 48 hours prior to the meeting starting.

48 hours to 24 hours prior to starting, changing the appointment we hold the right to charge 50% of the appointment fee. This means if you change your appointment 48 hours- 24 hours before start, you will need to pay another 50% of that appointment to book a new date.

24 hours to the start of the meeting, we hold the right to charge 75% of the lost appointment rate. This means if you change your appointment 24 hours before start, you will need to pay another 75% of that appointment to book a new date.

12 hours to the start of the meeting, we hold the right to charge 100% of the lost appointment rate. This means to re-book you need to pay 100% of the rate