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Home Affairs documents

Home Affairs Agents and Contacts

Home Affair Agents

⚠️ Expect Delays — Home Affairs Processing Is Unpredictable

Experiences with South Africa’s Department of Home Affairs can vary greatly. Some people receive their documents within weeks, while others wait months or even a year or more for standard documents like unabridged birth or marriage certificates.

There is no guaranteed timeline, as processing times can depend on the office, the official, and even the day.

Plan for delays, apply as early as possible, and hope for the best — especially if you’re working towards immigration or residency deadlines.


⚠️ Old, Abridged, or Handwritten Certificates — Use with Caution

If you have an abridged, handwritten, or older version of a birth or marriage certificate, be aware that we cannot guarantee it will be accepted. It all depends on the official you deal with:

  • Some may accept it without question.

  • Others may check online and reject it if they believe it’s not an official document.

  • Some officials may instantly recognize it as invalid.

If you need to get the correct certificate urgently — especially from abroad — it can be difficult.

✅ Your Options:

  • Use an agent for a quicker, hassle-free process.

  • Apply directly through Home Affairs, but be prepared to follow up regularly.

  • Take your chances with what you have, but it’s risky.

  • Plan ahead — ideally months or even years in advance.

🚨 Our #1 Immigration Step:
Before applying for jobs or updating your CV: Check your eligibility and order your Home Affairs documents early. They take time, and without them, you’re stuck.

MAKE SURE YOU HAVE THE RIGHT DOCUMENTS HERE


Apostil.co.za

We offer easy apostille services quickly and efficiently. See our pricing.

Apostilles (at DIRCO in Pretoria)
High Court Authentications
Embassy Authentications
Health Certificate Verification
Academic Certificate Verification
Sworn Translations (for any language), and
Expungements.

If you plan on using official South African documents outside of the Republic of SA within a country that does not form part of the Hague Conference, your documents cannot be apostilled for validity and verification. You must still, however, be able to prove that your documents are legitimate and have been legitimately signed by the correct authorities, which is why some additional steps may be required.

Police Clearances Certificates
Click here to start applying for your Police Clearance.

To apply for visas and prove your lack of criminal record, you may need an urgent Police Clearance for South Africa, which we can obtain for you very quickly with our Basic, Standard, Quicker and EXPRESS (5-7 days) options (see pricing).

Click here to read more about SAPS Police Clearances for South Africa

Department of Home Affairs documentation

Notary and legalisation services
In some cases, official South African documents will have to be notarised by a notary public before being apostilled.


Home Affairs themselves

It is worthwhile if you have already ordered your HA documents

to contact the people higher up in HA to chase up your documents if they are urgent

  • HOTLINE

    0800 60 11 90
    Email: hacc@dha.gov.za
    Presidencial email: president@po.gov.za

  • BIRTHS SECTION

    Office number: 012 402 2250 (Team Leader Births)

  • MARRIAGES

    012 402 2264/ 082 893 8313

    If your marriage cert cannot be found often your need your marriage registered again if they have no record of it:

    BI-30 form, copy of the original marriage cert from the marriage officer

    email it to Ann Maerman ann.maerman@dha.gov.za

    http://www.dha.gov.za/images/PDFs/Marriage/bi-130.pdf

  • ADOPTIONS

    Contact: +27 12312 7608/ 7600/ 7500

  • DEATH CERTIFICATES

    066 460 0526 012 402 2287

    The Regional Office Manager for Marriages, Deaths and Births – Contact 12 402 2264


Zimbabwean- Rhodesian Documents

From one of our members: Paul has spoken to his contact Simon in Zimbabwe regarding sharing his number on the site and he is quite happy. The only request is that his instructions must be followed precisely, especially regarding the payments. He helped Paul and his sister and was very reliable and acted swiftly. People can say they were referred by Paul.

00263775824555 Simon

nozie@vbs.co.zw is another contact


Once you’re in Ireland and need Home Affairs documents: Foreign Affairs Unit

Home Affairs South Africa – once you apply for anything whatsoever from outside of South Africa, the application is referred to the following people.

So, for example, you have applied for HA documents, passports, retention of citizenship, these are the contacts in SA:

Foreign Office Unit

Richard Sikakane & Letseka Rasefate Tel: 012 300 8570 / 012 402 2285

letseka.Rasefate@dha.gov.za Tel: 012 402 2285

molebatsi.Sibiya@dhamgov.za Tel: 012 402 2252

moshesha.Aphane@dha.gov.za Tel: 012 402 2273

evans.Maphosa@dha.gov.za Tel: 012 402 2286